Featured Programs: Conflict Management
 "Excellent
for dealing with difficult behavior."
-- Faculty, American Management Association
More Creative Solutions Than Any Other Program On The Market
This top-rated four hour Conflict Management Training Program includes
the Management of Differences Inventory™ (available
as a 360° Feedback Assessment or Self Assessment) to identify habitual
patterns for conflict management. In this training program participants
develop skills and confidence in using different approaches to resolving
conflict that set the stage for needed change, clearer communication,
creative ideas and more authentic relationships.
The Complete Conflict Management Training Program Includes:
- Conflict Management Trainers Guide
- 20 Management of Differences Inventory™
- 20 Conflict Management Program Participant Workbooks
- 20 Conflict Management Simulation Exercises
- "Trusted Employee" Conflict Management video
This Complete Package Is Available At A 20% Discount!
Call (888) 819 0200 Today!
Conflict Management Program Trainers Guide
This Conflict Management Trainers Guide is completely scripted and gives
novice and seasoned trainers the tools they need to feel fully prepared
to teach the program. The Trainers Guide is a comprehensive roadmap.
It provides the trainer with all the information needed to set up and
facilitate the Conflict Management Program including:
- A Detailed Overview of the Structure and Content of the Training.
- How to Prepare To Teach the Course.
- Materials Needed and Listed In Order of Presentation.
- A Script With Clear Instructions About When To Use Overheads, Flipcharts,
Etc.
- Pre-Tested Questions To Get Class Discussions Started.
- And Much More!
Management of Differences Inventory™
Managing of Differences Inventory™ & Management
of Differences Inventory-Feedback™
The Management of Differences Inventory™ provides
nine strategic approaches to overcome the limitations of 5-mode conflict
models. Measures utilized are: domination, smoothing, maintaining, bargaining,
coexisting, deciding-by-rule, collaboration, releasing and yielding.
This assessment takes 15-20 minutes to complete and self-score.
Conflict Management Participant Workbook
This workbook is used by trainees during conflict management program
workshops. The conflict management participant workbook includes interactive
materials, relevant cases and action planning.
Conflict Management Simulation Exercise: "Personal Business At
Work"
A provocative, energizing exercise that introduces strategic skills
for conflict management. This is a great prelude to Management of Differences
Inventory.
"Trusted Employee" Conflict Management Video
This video portrays a case example of a conflict between a manager,
an executive, and an employee over the proper handling of company monies.
The case raises issues of communication, policy, and ethics within a
typical organization (7 minutes).
Conflict Management Reminder Card
Our plastic conflict management reminder card can be punched to fit
into any organizer for easy reference. The card reinforces Guiding Principles,
Process, and 9 Strategic Approaches for conflict management.
Client List
Client Testimonials
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