Impact on the Organization
Hiring is one of the most critical decisions most managers will make. Poor hires lead to lost time, reduced productivity, damaged worker morale, and wasted resources. Does successful hiring require a crystal ball? No. Conducting an effective interview can make a powerful difference in helping managers choose the right applicant for any job. This module teaches managers and supervisors how to accurately and effectively assess candidates during interviews so they make the right hire the first time.
- Identify the components of an effective interview
- Understand the benefits of proper preparation
- Conduct a practice interview
- Evaluate a candidate’s suitability
Participants will write job descriptions that include experience, education, and interpersonal qualities. They will learn how to seek evidence that an interviewee can do the job, and that his or her behavior and character will fit well into the organization. Participants will also learn best practices for preparing and conducting interviews, including proven strategies for “getting below the surface” on résumés to uncover potential “red flags.” Interview-related legal issues and restrictions will be discussed, as will appropriate post-interview follow-up. Participants will conclude with practice interviews. They will receive expert feedback, and then fill out a “balance sheet” weighing the “pros” and “cons” of the candidate they have interviewed.
Typically 4 hours.
This program can be customized to reflect your organization’s procedures, policies, cases, examples, and terminology. Please inquire about these optional consulting services.